WoW ScamsWorld of Warcraft Whitehat Scamming Methods ONLY.
[NO QUESTIONS HERE] We do not condone scamming, this section is meant for people to read about scamming so they can prevent being scammed themselves.
I figured that it'd be nice to have a compiled list here of all of the notices of account closures that are legitimate from blizzard. I'll add more as needed/requested.
This, when coupled with a fake e-mailer from a blizzard account admin team could potentially lead the owner of the account to think that his account has been locked or closed, therefore allowing you full access to the account without worry of recovering.
US ACCOUNTS (EU BELOW) ACCOUNT CLOSURE DUE TO HACKING PROGRAMS (SPEEDHACKS) (Verified legitimacy 8/25):
Code:
English speaking customers: Please refer to the start of this mail
Para los clientes españoles: Por favor vayan hasta el fin de este coreo electrónico
***Notice of Account Closure***
Access to the World of Warcraft account ACCOUNT NAME HERE (FULL CAPS), and any World of Warcraft account associated with the payment information you have provided, has been permanently disabled. The account has been identified as having used unauthorized game modifications and thus is in violation of the World of Warcraft Terms of Use. The recurring subscription on the account has been disabled to prevent further charges.
Please review the World of Warcraft Terms of Use at http://www.worldofwarcraft.com/legal/termsofuse.html, which you accepted when you installed World of Warcraft and established the account(s). Section 4, Paragraphs A and B detail the limitations of game play modifications and use of any third-party or packet sniffing software.
Furthermore, any activities not intended by game design which affect the economy, the client, player characters or the world itself have a tremendous negative impact on the potential enjoyment for all players. The effects of these activities take many forms including a bloated game economy, server instability, and allowing unauthorized access to accounts, computers, and player data.
As a result, the account(s) will no longer be accessible and will unfortunately not be reopened under any circumstances.
Any disputes or questions concerning this account action can only be addressed by Account Administration. To learn more about how Account Administration is able to assist you, please visit us at http://us.blizzard.com/support/article/21505.
Thank you for your understanding in this matter and respecting our position and all statutes within the World of Warcraft Terms of Use.
Regards,
Bekyn
Account Administration
Blizzard Entertainment
www.WorldOfWarcraft.com
----------
***NOTIFICACIÓN DE CLAUSURA DE CUENTA***
El acceso a la cuenta de World of Warcraft ACCOUNT NAME HERE, y cualquier cuenta asociado con la información del pago que usted ha proporcionado, ha sido incapacitado permanentemente. La cuenta ha sido identificada habiendo utilizado modificaciones no autorizadas en el juego y así está en la infracción de los condiciones de uso de World of Warcraft. La suscripción periódica en la cuenta ha sido incapacitada para evitar nuevos cargos.
Por favor, revise los Condiciones de Uso de World of Warcraft en (http://www.worldofwarcraft.com/es/legal/termsofuse.html), que usted aceptó cuando instaló World of Warcraft y estableció la cuenta(s). Sección 4, Párrafos A y B detalla las limitaciones de modificaciones del juego y uso de programas de terceros o rastreadores de paquetes.
Además, cualquier actividad que no es destinado en el diseño del juego, que afecta la economía, el cliente, los personajes del jugador o el mundo mismo, tienen un enorme impacto negativo en la diversión del juego para todos. Los efectos de estas actividades también pueden causar instabilidad de los reinos y acceso inautorizado de cuentas, ordenadores, y datos de personajes.
Como resultado, la cuenta(s) ya no será accesible, y desafortunadamente no se reabra en ningún caso.
Cualquier disputa o preguntas con respecto a esta acción de cuenta sólo pueden ser dirigidas por el departamento de Administración de Cuenta. Para aprender más acerca de cómo el departamento de Administración de Cuenta puede ayudarle, visita por favor nuestro sitio en (http://us.blizzard.com/support/article.xml?articleId=24967).
Gracias por su tiempo y la comprensión de nuestra posición en este asunto.
Saludos,
Bekyn
Departamento de Administración de Cuenta
Blizzard Entertainment
www.WorldOfWarcraft.com
ACCOUNT CLOSURE DUE TO BUYING GOLD (EXPLOITING THE ECONOMY):
Code:
***Notice of Account Closure***
Greetings,
Account Name: ACCOUNT NAME HERE
This is a notification regarding your World of Warcraft account. Access to this account has been permanently disabled for exploitation of the World of Warcraft economy or for being associated to accounts which have been closed for intended exploitation. While we try to be as lenient as possible in our assessments of the results of exploitation investigations, reoccurring trends in exploitative endeavors on your account have ultimately resulted in account closure.
As a result, this account will no longer be able to access any aspect of World of Warcraft. This action has been taken in accordance with the Terms of Use (http://www.worldofwarcraft.com/legal/termsofuse.html) and our game policies (http://www.blizzard.com/support/wowgm/?id=agm01712p). According to the World of Warcraft Terms of Use, to which all players agree when installing World of Warcraft, Section 3, Paragraph C [Rules Related to Game Play] states that you may not do anything that Blizzard Entertainment considers contrary to the “essence” of World of Warcraft.
Thank you for your time and understanding of our position in this matter. Please feel free to contact us with any questions or concerns you may have.
Regards,
Account Administration
Blizzard Entertainment
www.WorldOfWarcraft.com
This account has recently been identified as being involved in actions deemed inappropriate for the World of Warcraft. This conclusion was reached based on the results of a thorough investigation and therefore, the following account warning has been issued:
Account Name: ACCOUNT NAME HERE
Account Action: Warning
Offense: PvP Arena/Battleground Exploitation.
Details: Exploitation of PvP Battlegrounds and the honor system. This may include, but is not limited to the following:
*Use of add-ons, "mods", external hardware, or any unapproved third party software to automate gameplay.
*Abuse of game mechanics or "bugs".
*Any behavior that has been found to be outside the intent of these Player versus Player matches.
This action has been taken in accordance with the World of Warcraft Terms of Use ([Only registered and activated users can see links. ]) and our game policies ([Only registered and activated users can see links. ]). Any further inappropriate behavior could result in penalties ranging from a temporary suspension to account closure, and may also include the loss of any rewards the exploitive character has received.
Any disputes or questions concerning the following account action can only be addressed by Account Administration. To learn more about how Account Administration is able to assist you, please visit us at [Only registered and activated users can see links. ]. To maintain the integrity of our investigation methods, we will be unable to disclose the specifics of our investigation methods.
Thank you for your time and for understanding our position in this matter.
Regards,
Account Administration
Blizzard Entertainment
[Only registered and activated users can see links. ]
ACCOUNT 72 HOUR BAN & REMOVAL OF RECENT GEAR (AFK BG BOTTING):
Code:
* * * NOTICE OF FINAL WARNING * * *
This is a notification regarding the World of Warcraft account ACCOUNT NAME HERE. Access to this account has been temporarily disabled for exploitation of the World of Warcraft economy or for being associated to accounts which have been closed for intended exploitation. Based on a review of the information presented, this World of Warcraft account has been given a final warning and a 72 hour account suspension, in addition to any previous warnings issued. Until the suspension has been lifted, the account will not be accessible. Please note that Blizzard Entertainment will be unable to provide further information regarding the specific time an account will become accessible again.
This action has been taken in accordance with the Terms of Use ([Only registered and activated users can see links. ]) and our game policies ([Only registered and activated users can see links. ]). According to the World of Warcraft Terms of Use, to which all players agree when installing World of Warcraft, Section 5, Paragraph C [Rules Related to Game Play] states that you may not do anything that Blizzard Entertainment considers contrary to the "essence" of World of Warcraft. Be aware that any additional inappropriate actions may result in the permanent closure of the account.
With that being said, we have reset the password to the World of Warcraft account ACCOUNT NAME HERE. Please use the new password that has been sent to your registered e-mail address to log into the game client first. After you have successfully logged into the World of Warcraft, you may proceed to the Account Management page to set the password as you choose.
It may take up to one day for our system to generate and send the temporary password; your patience in this matter is appreciated. If you have not received a temporary password within one day of receiving this message, please check your:
· Spam folder
· Junk Mail folder
· Suspect Mail folder
If you are still unable to locate the temporary password message, please contact us at [Only registered and activated users can see links. ].
For the continued security of the account, please log in at [Only registered and activated users can see links. ] and take the following steps:
· Verify that your contact information is accurate; update it if necessary
· create a new, not-easily guessed, secure personal password; [Only registered and activated users can see links. ] has password creation tips.
Please be sure to maintain safe Internet practices and safeguard all World of Warcraft account information for the most secure gaming experience. Feel free to contact us with any further questions or concerns you may have. For more computer/Internet safety and security tips, please visit [Only registered and activated users can see links. ].
Any disputes or questions concerning this account action can only be addressed by Account Administration. To learn more about how Account Administration is able to assist you, please visit us at [Only registered and activated users can see links. ].
We thank you in advance for respecting our position and hope that you will continue to enjoy your gaming experience in World of Warcraft.
Regards,
Hacilus
Account Administration
Blizzard Entertainment
[Only registered and activated users can see links. ]
INCORRECT BILLING/PAYMENT INFORMATION: (credit to [Only registered and activated users can see links. ])
Code:
Greetings,
This is a notification regarding the World of Warcraft account you are using. The account contains incomplete or inaccurate billing contact information which is a violation of the World of Warcraft Terms of Use. As a result, we have locked the account to give you the opportunity to provide full and accurate information. The recurring subscription on the account has been disabled to prevent further charges.
This message contains our Account Retrieval process, which will enable the rightful user of the account to resume their adventures in the World of Warcraft.
Please retain this message until you have completed the Account Retrieval process and are again able to log in to the World of Warcraft account. We strongly advise keeping all information relating to this issue as secure and private as possible, including the storage of all related documents and IDs, especially during the Account Retrieval process. If you do not receive a reply from the Account Administration department within 48 hours, please resend your fax and notify us of the refax at [Only registered and activated users can see links. ].
Failure to adhere to the requirements set forth in this message may impede the timely restoration of account access. You will need to fill out a form and return it via fax or postal mail, along with official ID, to Blizzards Account Administration department. For security reasons, we are unable to accept digital files of any kind. Please download our Account Retrieval Form from the Blizzard website at:
http://ftp.blizzard.com/pub/WoW/other/Account-Retrieval-Notary.pdf
Please be sure you are using the latest version of Adobes free PDF viewer, Adobe Reader, available for download at http://www.adobe.com.
If you are unable to open the file through the link, your browser may not support the PDF format. In this event, please right-click the above link and attempt to save the file to your computer using Save Target As... If the link is still non-functional, please reply and we will send the file as an attachment.
Please help us to avoid any further delays in restoring Account access by following the instructions exactly and in their entirety. We will contact you again once all information has been received and thank you in advance for your patience and cooperation in resolving this account issue. Please be sure to provide all pertinent data as soon as possible since Blizzard Entertainment is unable to offer any type of reimbursement for the time an account is locked for verification and investigation purposes.
Any inquiries concerning this account retrieval process can only be addressed by Account Administration. To learn more about how Account Administration is able to assist you, please visit us at http://us.blizzard.com/support/article.xml?articleId=21505.
Thank you for your patience and anticipated cooperation in this matter.
Sincerely,
Laukeum
Account Administration
Blizzard Entertainment
http://www.worldofwarcraft.com/info/basics/antigold.html
ACCOUNT UNDER REVIEW FOR SCAMMING: (credit to [Only registered and activated users can see links. ])
Code:
Greetings Firstname,
* * * NOTICE OF ACCOUNT CLOSURE REVIEW * * *
Account Name: ACCNAME
Realm: REALMNAME
Character Name:CHARNAME
Offense: Access to another World of Warcraft Account with malicious intent
This category applies to players who have:
- Accessed an account reported as compromised and were not the registered user of said account.
- Knowingly or unknowingly received items/gold from a compromised account.
If a player is found to have participated in one of these acts, he/she may:
- Receive an account penalty up to and including account closure
Details: User of the account was found to have accessed another's account and performed malicious activities.
It has been brought to our attention that items and/or money have been sent from a compromised account to the character mentioned above. As a result, the account listed above is being temporarily suspended pending further investigation.
The actions detailed above have been deemed inappropriate for the World of Warcraft by the Blizzard Entertainment In-game Support Staff. As a result, the World of Warcraft account has been given a 72 hour account suspension and will not be accessible for the duration thereof. This World of Warcraft account has also been forwarded to our Account Administration team for review of current and previous policy infractions to determine if further account actions, up to and including account closure, are necessary. Our Account Administration team will contact you with a decision once all information has been reviewed.
Thank you for respecting our position on this matter.
Please visit http://www.worldofwarcraft.com/termsofuse.shtml for further information and to review the World of Warcraft Terms of Use.
Regards,
Azanderis
Account Investigator
Blizzard Entertainment
www.worldofwarcraft.com
ACCOUNT REVIEW FOR SCAMMING FOLLOWUP (PUNISHMENT DEEMED APPROPRIATE):
Code:
Greetings,
Thank you for your follow-up email. We have reinvestigated our extensive in-game logs as well as all the pertinent data involved in the closure of this account and have determined that the original closure was indeed merited.
We ask that you please take the time to review our Unauthorized Account Access Policy at: http://www.blizzard.com/support/wowgm/?id=agm01889p. It is clearly stated that any players who have accessed an account reported as compromised and are not the registered user of said account, or who have knowingly or unknowingly received items/gold from a compromised account may receive an account penalty up to and including closure.
Additionally, Section 1 [Establishment of a World of Warcraft Account], Paragraph A states that your Password is to be kept confidential at all times and you are solely responsible for the security of your Password. You may not disclose your Password to anyone, or allow your Password to be used by anyone other than yourself and/or your one (1) minor child. You are responsible for maintaining the confidentiality of your Password, and you will be responsible for all uses of your Password, whether or not authorized by you. Also, note that the security of the Account is your responsibility. Furthermore, Blizzard Entertainment does not recognize the transfer of Accounts, and any authorized transfer of the World of Warcraft software (as set forth on the worldofwarcraft.com website) will result in the permanent deletion of the Account attached to that software. You may not offer any Account for sale or trade, and any such offer is a violation of this Agreement and may result in suspension or termination of the Account. Please be advised that any access by unauthorized third parties may result in account penalties up to and including permanent account closure.
As such, we regret to inform you that the account closure decision is final and the account status permanent. The World of Warcraft account will not be re-opened or re-activated under any circumstance.
Any disputes or questions concerning this account action can only be addressed by Account Administration. To learn more about how Account Administration is able to assist you, please visit us at http://www.blizzard.com/support/wowaa/.
We hope this has cleared up any concerns you may have had and expect no further communication on this matter.
Regards,
Syent
Account Administration
Blizzard Entertainment
www.worldofwarcraft.com
EU ACCOUNTS CREDIT TO QUALE
Blizzard Account Administration EU (EN) - Account suspended
From: [Only registered and activated users can see links. ] Please remember to alter the email so it can be used for phishing.
Code:
Greetings,
We are sending you this email to inform you that your account <ACCOUNTNAME> has been suspended until such time that the ownership of the account has been confirmed.
In order for us to unlock the account, please provide us with the following:
- A fax, scan or digital image of nationally recognised photo ID, such as passport or drivers license (please do not include public transport cards, library cards etc, as these are unsuitable for our needs).
and
- The last 4 numbers of the credit card you are using on this account or a picture of the game card used, if you use those.
IMPORTANT: Also include your full Name, Address, Account Name and E-mail Address and send it via one of the following methods:
Webform:
[Only registered and activated users can see links. ]
E-Mail (in a recognised image format such as .jpg or .bmp):
[Only registered and activated users can see links. ]
Fax:
00 33 130 679 012 (With a Header Sheet marked for the attention of the Account Administration Team)
Post:
Blizzard Entertainment SAS
TSA 60 001
Service Administration des Comptes
78143 Vélizy Villacoublay Cedex
France
Please also include:
Account Name: The account name you are using to login.
CD Key: original WoW game CD-key (we cannot accept Burning Crusade CD-keys).
Your Secret Question and Answer.
Name: the full name that the account was created with.
Address: The address information given when the account was created.
Zip/Postal Code: The zip/postal code that was given when the account was created.
If your email address differs from the one you registered your account with, please provide your old email address as well.
We have reason to believe that your account has been compromised using a Key Logger or Trojan virus which can be used to obtain the account name and password of World of Warcraft accounts used on that computer.
Until your computer has been secured, we cannot restore access to the account.
Please make sure that you are using the most current routines for your anti-virus software.
If your virus detection software is not able to detect or clean the infected files, or if you do not have any virus detection software, then please try one of the following web-based virus scanners:
Windows:
Panda ActiveScan - [Only registered and activated users can see links. ]
Trend Micro Housecall - [Only registered and activated users can see links. ]
McAfee FreeScan - [Only registered and activated users can see links. ]
Symantec - [Only registered and activated users can see links. ]
Kaspersky - [Only registered and activated users can see links. ]
Free anti-virus applications:
Avast! Home Edition - [Only registered and activated users can see links. ]
AVG - [Only registered and activated users can see links. ]
Mac:
McAfee FreeScan - [Only registered and activated users can see links. ]
Please note that Key Loggers and Trojan viruses send information about your passwords to other people and should be considered a serious threat to the integrity of your account. If steps are not taken to remove any possible programs from your computer, it is highly probable that your account will become compromised once more.
Once you have performed the above steps, please contact us via our webform ([Only registered and activated users can see links. ]), with the following statement:
"I have now checked the security of my computer, ensuring it is free of any viruses or key loggers and can confirm all appropriate precautions have been taken."
As soon as we have this information we will be able to progress the resolution of this matter for you.
Should you have other questions or concerns, feel free to contact us again, via our webform: [Only registered and activated users can see links. ]
If you wish to review our current Rules and Policies, they can be found at:
[Only registered and activated users can see links. ]
Regards,
Meyrethal
Account Administration Team
Blizzard Entertainment Europe
WoW Blizzard Europe - Suspected Compromised Account
From: WoWgmEU@blizzard.com Please remember to alter the email so it can be used for phishing.
Code:
Greetings,
Account Name: <ACCOUNTNAME>
This account has now been suspended following an incident of unauthorized access. This is a temporary suspension which prevents anyone else from accessing your account and is taken to protect you from the further loss of characters or items, while we investigate and take any actions needed. Due to the nature of World of Warcraft, it is not possible to restore a character or account from a ‘backup’ and as a result, our investigation needs to be detailed and thorough.
Your account may have been compromised using a Key Logger or Trojan virus which can be used to obtain the account name and password of World of Warcraft accounts used on that computer. We therefore need to verify that your computer is secure before asking you to confirm the account’s ownership.
Please make sure that you are using the most current routines for your anti-virus software.
If your virus detection software is not able to detect or clean the infected files, or if you do not have any virus detection software, then please try one of the following web-based virus scanners:
Windows:
Panda ActiveScan - http://www.pandasoftware.com/products/activescan
Trend Micro Housecall - http://housecall.trendmicro.com/
McAfee FreeScan - http://us.mcafee.com/root/mfs/
Symantec - http://www.symantec.com/techsupp/home_homeoffice/index_virus.html
Kaspersky - http://www.kaspersky.com/virusscanner
Free anti-virus applications:
Avast! Home Edition - http://www.avast.com/eng/avast_4_home.html
AVG - http://www.grisoft.com/
Mac:
McAfee FreeScan - http://us.mcafee.com/root/mfs/
Please note that Key Loggers and Trojan viruses send information about your passwords to other people and should be considered a serious threat to the integrity of your account. If steps are not taken to remove any possible programs from your computer, it is highly probable that your account will become compromised once more.
Once you have performed the above steps, please use the webform to give us the following information at the address:
http://www.wow-europe.com/support/securitywebform/securitywebform.html?lan=en
CD key: original WoW game CD-key (we cannot accept the Burning Crusade key for verification)
Account name: the account name you are using.
Name: the full name that the account was created with
Your secret question and answer
The Following Statement: "I have now checked the security of my computer, ensuring it is free of any viruses or key loggers and can confirm all appropriate precautions have been taken."
If you need a reminder of your account's secret question, please do the following:
- Go to http://www.wow-europe.com/login-support/
- Press "Click here" on the page that appears.
- Provide your account name, and click continue.
You will now be asked your secret question.
If you cannot remember these details, or have lost or misplaced your CD key, we will also require:
- A fax, scan or digital image of nationally recognized photo ID, such as passport or drivers license (please do not include public transport cards, library cards etc, as these are unsuitable for our needs).
This can be attached to the webform, or sent by fax with the account name, and your email address to 00 33 130 679 012 (with a Header Sheet marked for the attention of the Account Administration Team)
Once we have received these details and completed our investigation, we will unsuspend the account and return it to you with a new password and information about item and character reimbursement..
Thank you for your patience and understanding with regard to this matter.
Please do not reply to this email as you will receive an automated response.
Regards,
English Game Master Team
Blizzard Entertainment Europe
I think that covers most of it. Any questions or comments feel free to post. Any requests and I'll try to get it added ASAP. If this is a repost let me know as well, but I've searched quite a bit.
Thanks for your time
__________________
Hit me up with any questions/comments working with html/php/botting/etc.
Last edited by Ji[M]; 08-28-2008 at 03:25 AM.
Donate to remove ads, get your "DONATOR title, and get access to the MMOwned community's elite Shoutbawx.
Saw you didn't have this one not sure if its really helpful but its due to incorrect payment information (might be similar to the retrieval one but had some differences)
Code:
Greetings,
This is a notification regarding the World of Warcraft account you are using. The account contains incomplete or inaccurate billing contact information which is a violation of the World of Warcraft Terms of Use. As a result, we have locked the account to give you the opportunity to provide full and accurate information. The recurring subscription on the account has been disabled to prevent further charges.
This message contains our Account Retrieval process, which will enable the rightful user of the account to resume their adventures in the World of Warcraft.
Please retain this message until you have completed the Account Retrieval process and are again able to log in to the World of Warcraft account. We strongly advise keeping all information relating to this issue as secure and private as possible, including the storage of all related documents and IDs, especially during the Account Retrieval process. If you do not receive a reply from the Account Administration department within 48 hours, please resend your fax and notify us of the refax at [Only registered and activated users can see links. ].
Failure to adhere to the requirements set forth in this message may impede the timely restoration of account access. You will need to fill out a form and return it via fax or postal mail, along with official ID, to Blizzards Account Administration department. For security reasons, we are unable to accept digital files of any kind. Please download our Account Retrieval Form from the Blizzard website at:
http://ftp.blizzard.com/pub/WoW/other/Account-Retrieval-Notary.pdf
Please be sure you are using the latest version of Adobes free PDF viewer, Adobe Reader, available for download at http://www.adobe.com.
If you are unable to open the file through the link, your browser may not support the PDF format. In this event, please right-click the above link and attempt to save the file to your computer using Save Target As... If the link is still non-functional, please reply and we will send the file as an attachment.
Please help us to avoid any further delays in restoring Account access by following the instructions exactly and in their entirety. We will contact you again once all information has been received and thank you in advance for your patience and cooperation in resolving this account issue. Please be sure to provide all pertinent data as soon as possible since Blizzard Entertainment is unable to offer any type of reimbursement for the time an account is locked for verification and investigation purposes.
Any inquiries concerning this account retrieval process can only be addressed by Account Administration. To learn more about how Account Administration is able to assist you, please visit us at http://us.blizzard.com/support/article.xml?articleId=21505.
Thank you for your patience and anticipated cooperation in this matter.
Sincerely,
Laukeum
Account Administration
Blizzard Entertainment
http://www.worldofwarcraft.com/info/basics/antigold.html
Underreview for scamming:
Code:
Greetings Firstname,
* * * NOTICE OF ACCOUNT CLOSURE REVIEW * * *
Account Name: ACCNAME
Realm: REALMNAME
Character Name:CHARNAME
Offense: Access to another World of Warcraft Account with malicious intent
This category applies to players who have:
- Accessed an account reported as compromised and were not the registered user of said account.
- Knowingly or unknowingly received items/gold from a compromised account.
If a player is found to have participated in one of these acts, he/she may:
- Receive an account penalty up to and including account closure
Details: User of the account was found to have accessed another's account and performed malicious activities.
It has been brought to our attention that items and/or money have been sent from a compromised account to the character mentioned above. As a result, the account listed above is being temporarily suspended pending further investigation.
The actions detailed above have been deemed inappropriate for the World of Warcraft by the Blizzard Entertainment In-game Support Staff. As a result, the World of Warcraft account has been given a 72 hour account suspension and will not be accessible for the duration thereof. This World of Warcraft account has also been forwarded to our Account Administration team for review of current and previous policy infractions to determine if further account actions, up to and including account closure, are necessary. Our Account Administration team will contact you with a decision once all information has been reviewed.
Thank you for respecting our position on this matter.
Please visit http://www.worldofwarcraft.com/termsofuse.shtml for further information and to review the World of Warcraft Terms of Use.
Regards,
Azanderis
Account Investigator
Blizzard Entertainment
www.worldofwarcraft.com
Followup
Code:
***Notice of Account Closure****
Hello Firstname,
Account Name: LAWL4gottoremovegoodthingidontplaywowanymore
Offense: Unauthorized Account Access Policy
Details: Unauthorized access to another World of Warcraft account
The actions detailed above have been deemed inappropriate for World of Warcraft by the Support staff of Blizzard Entertainment. Please review the World of Warcraft Unauthorized Account Access Policy at http://www.blizzard.com/support/wowgm/?id=agm01889p. Access to another World of Warcraft account which is not registered in your name constitutes unauthorized access to another World of Warcraft account, whether or not you had permission from the registered user. As such, this World of Warcraft account has now been closed by the Account Administration staff based on review of the above account infraction incurred. This action has been taken in accordance with the Terms of Use (http://www.worldofwarcraft.com/legal/termsofuse.html) and our game policies (http://www.blizzard.com/support/wowgm/?id=agm01712p).
Last, according to the World of Warcraft Terms of Use, to which all players agree when installing World of Warcraft, Section 3, Paragraph C [Rules Related to Game Play] states that you may not do anything that Blizzard Entertainment considers contrary to the "essence" of World of Warcraft. This entails access to another World of Warcraft account, including, but not limited to, the deletion of items/characters and redistribution of in-game currency or possessions. The bottom line is that we want World of Warcraft to be a fun and safe environment for all players.
Any disputes or questions concerning this account action can only be addressed by Account Administration. To learn more about how Account Administration is able to assist you, please visit us at http://www.blizzard.com/support/wowaa/.
We thank you in advance for your time and for respecting our position.
Regards,
Alchavian
Account Administration
Blizzard Entertainment
http://www.worldofwarcraft.com
Dispute of followup reply:
Code:
Greetings,
Thank you for your follow-up email. We have reinvestigated our extensive in-game logs as well as all the pertinent data involved in the closure of this account and have determined that the original closure was indeed merited.
We ask that you please take the time to review our Unauthorized Account Access Policy at: http://www.blizzard.com/support/wowgm/?id=agm01889p. It is clearly stated that any players who have accessed an account reported as compromised and are not the registered user of said account, or who have knowingly or unknowingly received items/gold from a compromised account may receive an account penalty up to and including closure.
Additionally, Section 1 [Establishment of a World of Warcraft Account], Paragraph A states that your Password is to be kept confidential at all times and you are solely responsible for the security of your Password. You may not disclose your Password to anyone, or allow your Password to be used by anyone other than yourself and/or your one (1) minor child. You are responsible for maintaining the confidentiality of your Password, and you will be responsible for all uses of your Password, whether or not authorized by you. Also, note that the security of the Account is your responsibility. Furthermore, Blizzard Entertainment does not recognize the transfer of Accounts, and any authorized transfer of the World of Warcraft software (as set forth on the worldofwarcraft.com website) will result in the permanent deletion of the Account attached to that software. You may not offer any Account for sale or trade, and any such offer is a violation of this Agreement and may result in suspension or termination of the Account. Please be advised that any access by unauthorized third parties may result in account penalties up to and including permanent account closure.
As such, we regret to inform you that the account closure decision is final and the account status permanent. The World of Warcraft account will not be re-opened or re-activated under any circumstance.
Any disputes or questions concerning this account action can only be addressed by Account Administration. To learn more about how Account Administration is able to assist you, please visit us at http://www.blizzard.com/support/wowaa/.
We hope this has cleared up any concerns you may have had and expect no further communication on this matter.
Regards,
Syent
Account Administration
Blizzard Entertainment
www.worldofwarcraft.com
*edit* added another regarding unauthorized mods didn't see it up there
Code:
***Notice of Account Closure***
Access to the World of Warcraft account XXXXXX, and any World of Warcraft account associated with the payment information you have provided, has been permanently disabled. The account has been identified as having used unauthorized game modifications and thus is in violation of the World of Warcraft Terms of Use. The recurring subscription on the account has been disabled to prevent further charges.
Please review the World of Warcraft Terms of Use at [Only registered and activated users can see links. ], which you accepted when you installed World of Warcraft and established the account(s). Section 4, Paragraphs A and B detail the limitations of game play modifications and use of any third-party or packet sniffing software.
Furthermore, any activities not intended by game design which affect the economy, the client, player characters or the world itself have a tremendous negative impact on the potential enjoyment for all players. The effects of these activities take many forms including a bloated game economy, server instability, and allowing unauthorized access to accounts, computers, and player data.
As a result, the account(s) will no longer be accessible and will unfortunately not be reopened under any circumstances.
Any disputes or questions concerning this account action can only be addressed by Account Administration. To learn more about how Account Administration is able to assist you, please visit us at [Only registered and activated users can see links. ].
Thank you for your understanding in this matter and respecting our position and all statutes within the World of Warcraft Terms of Use.
Regards,
Bekyn
Account Administration
Blizzard Entertainment
[Only registered and activated users can see links. ]
1. That he has changed the account to an email address that is a known hacker and therefore the account has been closed (He changed it to mine and I need him to think its banned)
Make it look like its from Blizzard and make it look official and stuff? I have a [Only registered and activated users can see links. ] email address and that.
PM it to me.
Another question, He said he doesn't know how to recover it, Can he find out easily? and would common sense tell you to call Blizzard?
I think you should do 1 thing though: make it clear that the 3rd email is a lock email. You should also briefly explain what a lock is (account can't be accessed until ID is sent) before it.
Other than, it's great though!
__________________
Link to my guide: [Only registered and activated users can see links. ] | I'm retired, please don't PM me. Thanks.
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WoW / Blizzard Account Notices 
