Good Luck with recalling acc
I think it's just to call the Phone Support, but i'm not sure though.
(Phone Numbers to Support can be found here - [Only registered and activated users can see links. ])
I would suggest buying a WOW AUTHENTICATOR from the Blizzard store. It costs around $5.99. Once it comes, re-call the account and add the authenticator. If the account gets re-called again, tell them you went into a phish site, send them your ID/FAKE ID and you should be good.